Registration
You register with your legal name, date of birth, home address in Great Britain, email and a password. We send a link to confirm the email address, and the account becomes active once you click it. You can hold only one Bingo Crazy account.
18+ checks
Gambling by anyone under 18 is illegal. We confirm age before any deposit, not after, and we never pay out to an account where the holder turns out to be under 18. If we can't confirm your age electronically, we'll ask for a document.
Identity verification
We first try to confirm your name and date of birth with an electronic check against credit reference and public records. This doesn't affect your credit score. If it doesn't match, upload one of these:
- Passport (photo page)
- UK photocard driving licence (front)
- National identity card (front and back)
Address verification
Your address has to match the one on your account. Accepted documents, dated within the last three months:
- Bank or building society statement
- Utility bill (gas, electricity, water, landline or broadband)
- Council tax bill or letter
Screenshots of online statements are fine as long as your name, address, the date and the issuer's name are visible.
Payment verification
For some cards we ask for a photo of the card itself. Cover the middle digits so only the first six and last four show, and cover the security code on the back. It must be in your name.
Additional documents
Occasionally we're required to ask where the money you gamble with comes from, for example after large deposits. We might then ask for a payslip, a bank statement or similar. We explain the request each time and treat everything you send as confidential.
Checking your status
Your current status is on the Verification page of My Account, together with a list of the documents you've sent and where each one is up to. Reviews usually take less than 24 hours, and we email you as soon as we've finished.