Payments: Deposits, Withdrawals and Visa Debit

Payment methods

Method	Deposit	Withdrawal	Minimum	Fees
Visa Debit	Instant once authorised	1 to 3 working days after approval	£10	None from us

Credit cards and payments through credit card-funded e-wallets are not allowed for gambling in Great Britain. We only list methods that are connected and working today.

Deposit

Go to My Account, then Deposit. Enter an amount, confirm your card details and approve the payment in your banking app if asked. Your balance updates as soon as your bank authorises it.

Your account must be verified before your first deposit.
Any deposit limits you have set are checked before the payment goes through.
The card has to be registered in your own name.

Withdrawal

Request a withdrawal from My Account, then Withdrawal. We review it, normally the same day, and send it back to the Visa Debit card you used to deposit. Most banks show the money within one to three working days after that.

Minimum £10, or your full balance if it is less.
You can cancel while the status is Pending.
We never ask you to deposit more before you can withdraw.

Payment verification

Now and then we need to confirm that a card belongs to you. If so, we'll ask for a photo of the front of the card with the middle eight digits covered, so only the first six and last four show. We may also ask for a bank statement if a deposit pattern needs checking, for example as part of affordability or anti-money laundering rules. We will always tell you what we need and why.

Transaction statuses

PendingWe have your request. For withdrawals, you can still cancel it at this stage.
ProcessingThe payment has been approved and sent to the card network.
CompletedMoney has reached your balance (deposit) or has been sent to your card (withdrawal).
DeclinedYour bank or our checks stopped the payment. Nothing has moved. The reason is shown in Transaction History.
CancelledYou or we cancelled a withdrawal before processing. The amount goes back to your balance.

Transaction History

Every deposit, withdrawal and balance change is listed in My Account under Transaction History, with the date, amount, status and a reference number. Quote the reference if you ever need to ask us about a payment.